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Supervision in the Hospitality Industry: Applied Human Resources
Книги (20) |
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Supervision in the Hospitality Industry: Applied Human Resources
ОписаниеThis Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.
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 This Fifth Edition provides comprehensive coverage of the principles, theories,...
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